Debt Collection with AI Voice Agents - CoraFone

Debt Collection & Receivables Management

AI collectors handle high-volume outbound and inbound operations, helping agencies and servicers reach more consumers, recover more revenue, and reduce manual workload.

Use Cases

Outbound campaigns (early, mid, late-stage)
Inbound collections and support
Payment plan negotiation
Broken promise follow-ups

Outcomes

Increased RPCs
Higher liquidation rates
Lower operational costs

Utilities & Telecom

Industries with massive customer bases and recurring billing benefit from automation that reduces strain on support and collections teams.

Use Cases

Missed payment reminders
Billing support calls
Identity verification

Outcomes

Reduced call center load
Faster resolution
Stable operations during peak periods

Healthcare & Medical Billing

AI collectors maintain clarity, compliance, and empathy—critical for patient-facing financial interactions.

Use Cases

Patient balance calls
Co-pay reminders
Insurance follow-ups
Inbound billing questions

Outcomes

Higher payment resolution
Reduced administrative effort
Improved patient experience

Insurance

Structured, policy-driven conversations are a perfect match for AI automation.

Use Cases

Premium reminder calls
Missed payment recovery

Outcomes

Increased retention
Reduced manual handling
Faster claims and billing cycle

Fintech & Digital Services

Digital companies scale fast — AI allows them to support large customer bases without growing headcount.

Use Cases

Failed payment recovery
Subscription renewal reminders
Automated dispute flows
Inbound account support

Outcomes

Lower churn
More recovered revenue
24/7 automated support

Industries & Use Cases

Debt Collection & Receivables Management

Utilities & Telecom

Healthcare & Medical Billing

Insurance

Fintech & Digital Services